Genoa Pizza & Pasta

Reviews about Genoa Pizza & Pasta

• 1 / 5

  By Abdulrahman Alsharif
  Very bad customer service, I try to order something over the phone the woman barely speaks English it's fine though but she is rude I was explaining my order for a pick up I ordered a medium pizza and I was about to continue ordering some other stuff she was like 13.99 see you in 10 minutes and she freaking hang up on my face I don't know if she was high or something but B*** I didn't finish talking. She called me and they were about to close she was like are you going to come pick it up? I tried to explain that I didn't finish ordering and you hang up in my face that freaking B** did it again. And a week after I called them and they said they do not deliver so I had to come pick it up and when I ask when do you guys stop delivering he said after an hour so he lied to me through the phone call!! I explained what happened and I told him I didn't show up because of this because I'm not gonna show up if I'm not going to have my complete order. You guys need to work on your customer service. He said I cannot talk to him like that because that would work with Americans but he said, "Where are Muslims we are not Americans. " I don't know why he mentioned religion?!!!! If you owned the place that doesn't mean one of your cousins can be rude to customers. !!!!!! Anyways I try to order today 09/29/16 because they are so close to me I called and the crazy women answered and she said we cannot deliver because of what happened last time. You can come pick it up. So do you want my money and you don't want to offer me a service I'm never ever going to order from that place again.
  November 20, 2016